Last updated: November, 2020.

Welcome to EAZZY EATS. We maintain this APP as a service to our staff and customers. By using our site, you are agreeing to comply with and be bound by the following terms of use. Please review the following terms carefully in order to use our APP. If you do not agree to these terms and conditions, you may not use the services on the App/Website.

    Definitions

  • "Agreement" references these Terms and Conditions, the Privacy Policy, any payment instructions provided to you and any other form we might provide to you;
  • By "Privacy Policy" we mean the policy accessible on our app which details how we collect and store your personal data;
  • "you", "your" and "yours" are references to you, the user or the person accessing this app, and placing the orders for the items we display on it. Access through any other channel provided by EAZZY EATS will also bound you to these Terms and Conditions;
  • "EAZZY EATS", "we", "us", and "our", are references to the Company;
  • "Partner Restaurant" “Merchant” and “Vendor” is a third party, which has agreed to cooperate with the Company to prepare the food. Restaurants are independent contractors and EAZZY EATS does not exercise control over their availability;
  • "Partner Dispatch Rider" is a third party, which has agreed to cooperate with the Company to deliver the food. Dispatch riders are independent contractors and EAZZY EATS does not exercise control over their availability.

You agree to the terms and conditions outlined in this Terms of Use Agreement ("Agreement") with respect to our site (the "Site"). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site. Your continued usage of the services after any amendment, constitutes your acceptance of the amended Terms and Conditions.

The customer agree to be responsible for:

I. Providing correct information during registration and ordering.

II. Ordering for food from the EAZZY EATS App/Website.

III. Ordering for food on the EAZZY EATS portal within a required kilometers radius away from the customer’s preferred restaurant.

IV. Making sure that customer is available at the customer’s said location stated in the EAZZY EATS portal.

V. Filling out the SPECIAL INSTRUCTION column to provide extra information if the customer will not be available to pick up delivery. This SPECIAL INSTRUCTION is legally binding as EAZZY EATS will not be held responsible if EAZZY EATS rider leaves the customer’s location after the customer is not available to pick up delivery.

VI. Opening the seal once the food item is received.

VII. Verifying that the Customer or User is eligible to purchase alcoholic beverages with respect to the use of our App/Website services.

VIII. Safeguarding your login details. You take sole responsibility for any activities under your EAZZY EATS Account. You will immediately notify us of any unauthorized use of your EAZZY EATS Account.

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site, except as allowed by Section 3, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.

The viewing, printing or downloading of any content, graphic, form or document from the Site grants you only a limited, nonexclusive license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use (but not for resale or redistribution). You shall not attempt to gain unauthorized access to any portion or feature of the App/Website, or any other systems connected to the Company by hacking or any other illegitimate means.

We reserve the right in our sole discretion to edit, delete or modify any documents, information or other content appearing on the Site.
The user shall be responsible for checking the terms and conditions from time to time and ensure continued compliance with the said terms and conditions.

We reserve the right, and you authorise EAZZY EATS to assign all information regarding the use of this app by you in a manner consistent with our Privacy Policy. As a technology based food ordering company, It is essential that we collate your reviews and feedback. The review and feedback shall not contain any confidential, secretive or proprietary information; shall be free to use the feedback on unrestricted basis; by providing feedback, the user is granting the application a binding, non-exclusive, royalty-free, perpetual, global license, to use, modify, develop, publish, distribute the feedback, and the user irrevocably waives, against application and its users any claims. Whatsoever of nature, with regard to such feedback.

You agree to indemnify, defend and hold us and our partners, attorneys, staff, advertisers, product and service providers, and affiliates (collectively and individually, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the Site.

Your right to use the Site is not transferable. Any password or right given to you to obtain information or documents is not transferable.

I. We may allow access to or advertise third-party product or service providers ("Merchants") from which you may purchase certain goods or services. You understand that we do not operate or control the meal availability of Merchants. Merchants are responsible for all aspects of meal availability.

II. The price of meals offered by the Merchant are determined by the Merchant and EAZZY EATS has no role to play in such determination of price. All third-party offers are subject to the respective party terms and conditions. EAZZY EATS takes no responsibility for such offers.

III. EAZZY EATS does not make any representation or warranty for the services provided by the Dispatch Riders, including but not limited to pick up and delivery services to Customers.

IV. We are not a party to the personal transactions entered into between you and third parties. You agree that use of such personal third parties without the consent of EAZZY EATS IS AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS IN PRIVATE OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE LINKED TO OUR SITE.

All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on such sites. We are not responsible for information provided by you to Merchants in private.

All descriptions of proposed meals are based on Merchant’s menu availability status which is subject to change. We reserve the right in its sole discretion to determine how registration and other promotions will be awarded. This determination includes, without limitation, the scope, nature and timing of all such awards.

You represent and warrant that if you are purchasing something from us that:

  • Any credit information you supply is true and complete,
  • Charges incurred by you will be honored by your credit card company, and
  • You will pay the charges incurred by you at the posted prices, including any applicable taxes.

(i) In case of the complaint of any substandard food item or delivery service, the Merchant or Dispatch Rider shall be solely responsible. EAZZY EATS however, shall offer support services to Merchants or Dispatch Riders in respect to order fulfilment, Customer support services and other necessary services as the case may be.

(ii) Customers can cancel orders already placed in the EAZZY EATS portal within 3 minutes after the order has been placed and payment has been made. After 3 minutes, the customer will not be able to cancel.

(iii) All refund amounts shall be credited to your EAZZY EATS Account within 24-48 hours in accordance with the terms that may be stipulated by the bank which has issued the credit/debit card.

(iv) Customers or Users’ complaints are considered where:

  • A customer is unable to use up any payment, where the restaurant cancels the order due to unavailability of the items you ordered for at the time of ordering, it shall be refunded or the payment can be applied on another future transaction/order.
  • A customer receives substandard meals from the Vendor through the delivery rider.
  • The seal is broken before food is received by the Customer.
  • The Merchant is unavailable to accept the food ordered at the time of ordering.

(v) EAZZY EATS reserves the right to determine if any cancellation and refund request satisfies any of the aforementioned conditions. The decision on refunds shall be at the sole discretion of EAZZY EATS and shall be final.

The Site contains information and press releases about us. While this information was believed to be accurate as of the date prepared, we disclaim any duty or obligation to update this information or any press releases. Information about companies other than ours contained in the press release or otherwise, should not be relied upon as being provided or endorsed by us.

This Site may include statements concerning our operations, prospects, strategies, financial condition, future economic performance and demand for our services, as well as our intentions, plans and objectives (particularly with respect to service offerings), that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on our Site, words like "anticipates," "expects," "believes," "estimates," "seeks," "plans," "intends," "will" and similar expressions are intended to identify forward-looking statements designed to fall within securities law safe harbors for forward-looking statements. The Site and the information contained herein does not constitute an offer or a solicitation of an offer for sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of our securities-related filings or documents.

Our Privacy Policy may change from time to time based on the sole discretion of EAZZY EATS. Please refer to the Privacy Policy in relation to the use of our services.

I. THE INFORMATION FROM OR THROUGH THE SITE ARE PROVIDED "AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE).

II. THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE. IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

III. THE NEGATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THIS SITE AND THE PRODUCTS, SERVICES, AND INFORMATION PRESENTED WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT. WE DO NOT PROVIDE LEGAL ADVICE NOR ENTER INTO ANY ATTORNEY-CLIENT RELATIONSHIP.

IV. ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING THE FORM OR DOCUMENT IS DISCLAIMED. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR SITE. OUR MAXIMUM LIABILITY TO YOU UNDER ALL CIRCUMSTANCES WILL BE EQUAL TO THE PURCHASE PRICE YOU PAY FOR ANY MEAL ORDERED AND DELIVERED.

These Terms and Conditions are governed by the laws of Nigeria. Any legal action proceeding shall be subject to the legal courts of Nigeria. You agree, undertake and confirm that your use of our app/website shall be strictly governed by the following binding principles above.